WE TREAT YOUR PRIVACY SERIOUSLY

All personal information collected through your interaction with The Other Chopstick is treated as strictly confidential to us and to our affiliates. It will never be sold or bartered or otherwise transferred to a third party, without your express permission.

This section details what information we collect, why it is collected, and how that information may be used.

COLLECTION OF INFORMATION

In order to utilise some aspects of this website, The Other Chopstick may require you to provide a certain amount of information. This includes information required to create an ID (such as your name and email address) and preference information (likes/dislikes), as well as information about your dating activities (as provided by you). We use this information to provide you with a service or a better online experience.

In order to better understand how our customers use this site, we also collect and analyse some aggregate information about our site users. This includes, but is not limited to, things such as what time of day they visit the site, what browser they use and what pages they visit. No personal or other information that may be used to identify you is included in this analysis.

The Other Chopstick logs all activity and maintain audit trails of usage of this site. We use this information in the detection and prevention of fraud and other malicious activities.

The Other Chopstick will not send “spam” or unsolicited emails or SMS, nor will we provide your details to a third party, unless you have given us permission.

USE OF YOUR INFORMATION

The personal information collected is used for the purposes for which you have provided it, and might be further used for statutory or other legitimate purposes only. As an example, if you make use of our service contact form on our website, we will use the information you provided in the first place to respond to your service request. We might further use that information to improve the quality of our customer service process.

Lawfulness of the processing is one of the main principles relating to the processing of your personal information – we apply the following legal processing grounds:

• processing is necessary for the performance of a contract, or in order to take steps prior to entering into a contract;

• processing is necessary for the purposes of our legitimate interests – for example, to improve the quality of our products and Services;

• processing is necessary for compliance with a legal obligation to which we are subject, or that is otherwise lawful under the applicable data protection laws;

• with your given consent.

Depending on how you interact with us and the Service, we may use your personal information for the following purposes:

• Administering our relationship with you and our business, such as providing and managing your access to and use of our Services. This processing is necessary for the performance of a contract;
  
  
• Improving our Services and developing new products, such as inviting you to participate in surveys or to personalize your experience with our Services. This processing is necessary for the purposes of our legitimate interests;
  
  
• Marketing, such as providing you with marketing or advertising communications that we think you may be interested in. This processing is with your given consent or for our legitimate interests;
  
  
• Recruiting, such as assessing job applicants. This processing is in order to take steps prior to entering into a contract or with your given consent;
  
  
• Providing online communities, such as making chat rooms, forums, message boards, or news groups available to you. This processing is necessary for the performance of a contract or our legitimate interests. Please remember that any information disclosed in these forums is public. We encourage you to exercise caution when disclosing personal information in these forums, as this information is made available to other users. Do not disclose information in these public forums that might be considered confidential or proprietary or that you do not wish to be publicly available or that you are prohibited from disclosing.
  
  
• Other general business support purposes, including but not limited to procurement, financial and fiscal management, risk and compliance management, and external reporting. This processing is necessary for compliance with a legal obligation to which we are subject, or that is otherwise lawful under the applicable data protection laws or for our legitimate interests.

KEEPING YOUR INFORMATION

Your personal information will be processed to the extent necessary for the performance of our obligations, and for the time necessary to achieve the purposes for which the information is collected, in accordance with our data retention policies and the applicable data protection laws. When we no longer need your personal information, we will take all reasonable steps to remove it from our systems and records or take steps to properly anonymize it so that you can no longer be identified from it.

PROTECTION OF YOUR INFORMATION

We have put in place an internal framework of policies and minimum standards across our business to keep your data safe. In addition, we limit access to personal information by our employees, business partners, service providers and third-party service providers to a ‘need-to-know’ basis. More specifically and in accordance with the law, we take appropriate technical and organisational measures (policies and procedures, IT security and others) to ensure the confidentiality and integrity of your personal information and the way it is processed.

ELECTRONIC AND TELEPHONIC COMMUNICATIONS

When you register your interest, download a free report, call us, or complete an online query in any way on this website, we will retain this information in order to respond to your query and communicate with you. This includes the use of automated technology. You can update this information at any time or opt out of receiving any further marketing communications from us. If you become a customer of The Other Chopstick, we will need to continue to contact you for development, progress or performance related matters. You consent to this communication as an active customer of our business.

If you access our website(s), you agree to be bound by the conditions contained in this legal message and further agree that this agreement shall be governed by and be construed in accordance with the laws of Republic of Singapore. Any dispute arising out of or in connection with this agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration in Singapore administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deems to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore and the Tribunal shall consist of One (1) arbitrator to be appointed by the Chairman of the SIAC. The language of the arbitration shall be the English language.

When you visit our Website(s) or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our Website(s). You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

When you contact us regarding our Services, your communication with us may be recorded for training and quality purposes. Your communication with us shall be admissible in judicial or administrative proceedings.

WEB BROWSER COOKIES

Our website may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Website(s) may not function properly.

COMPLAINTS ABOUT BREACH OF PRIVACY

If you have any concerns about the way your personal information is managed and used by us, or are concerned that relevant Privacy Legislation or this Privacy Policy has been breached, please contact The Other Chopstick immediately.

CONTACT US

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

love@theotherchopstick.com

The Privacy Policy was last updated on 22 August 2022.